Shipping Locations

• We currently ship only within the United States.

Shipping Cut-Off Times

• Orders placed by 5 PM (Monday to Friday) will be processed and shipped on the same day.
• Orders placed after 5 PM or on weekends will be processed on the next business day.

Shipping Rates and Delivery Times

• We offer various shipping options at checkout, including standard, expedited, and overnight shipping.
• Delivery times depend on the selected shipping method and the destination address.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

You can track your order on our ORDER TRACKING. pack

Returns and Exchanges

• Please refer to our Returns and Exchanges Policy for more information.

Customer Service

• If you have any questions about your order, please contact our customer service team at bleubayoujewelry@gmail.com

Final Sale Items

• All sales on discounted or discontinued items are final. No returns or exchanges are allowed on sale items.

Exchanges

• Exchanges are accepted for qualifying items only.
• To initiate an exchange for a defective item or wrong size, please email bleubayoujewelry@gmail.com with images and details of the item.

Returns

• Returns with refunds are allowed within 3 business days for qualifying items.
• Items must be unused and returned in their original packaging to qualify for a refund.
• To start a return, contact us at bleubayoujewelry@gmail.com.
• No refunds will be given for worn or broken items . We have a strict ORIGINAL PACKAGE RETURNS POLICY.

Non-Returnable Items

• Sale items are non-returnable and non-exchangeable.
• Items that do not meet the above criteria will not be eligible for return or exchange.

Contact Us

• For any questions regarding returns and exchanges, please reach out to our customer service team at bleubayoujewelry@gmail.com.

Information We Collect

When you visit our website. we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information:

• Purpose: To load the site accurately for you, and to perform analytics on site usage to optimize our site.
• Source: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
• Personal information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.

Order Information:

• Purpose: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
• Source: Collected from you.
• Personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the information we collect in various ways, including:

• To fulfill your orders and provide you with our services.
• To communicate with you.
• To screen our orders for potential risk or fraud.
• To improve and optimize our website by analyzing how our customers browse and interact with the site.

Sharing Your Information

We share your personal information with third parties to help us use your personal information, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
• We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal information, including:

• Access to the personal information we hold about you.
• Correction of any inaccurate personal information.
• Deletion of your personal information.
• Restriction of processing of your personal information.
• Data portability.
• Objection to processing.

To exercise these rights, please contact us at [Your Contact Information].

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at bleubayoujewelry@gmail.com.

Feel free to modify this template to fit your specific needs and ensure it aligns with any legal requirements pertinent to your location and business practices.